No more long queues, Bengaluru's Namma Metro introduces QR-based tickets: Report

Imagine being able to travel in Bengaluru's Namma Metro without a token or a smartcard. You can do so starting October as the BMRCL is introducing QR-based tickets that can be bought through the Namma Metro app.

Published on: Sep 20, 2022, 17:46:11 IST

By Yamini C S | Edited by Sohini Goswami

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Commuters frequenting the Namma Metro in Bengaluru are no longer need to stand in long queues to buy tokens or top-up their smartcards. The Bengaluru Rail Corporation Limited (BMRCL) is rolling out a new feature through which passengers can buy QR-based (quick response) tickets online through the Namma Metro application.

Skip the queue: Namma Metro to introduce QR-code based ticketing method starting October. (dpa Picture-Alliance via AFP/ Representational image)

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The QR based tickets will go live next month. Commuters will need to select the station from where they are traveling, their destination and the number of passengers, to buy the online tickets, a report by Times Now said.

READ | Bengaluru: Face recognition tech to replace smart cards at Namma Metro

The ticket will be displayed in the form of a QR code on the app, which can be scanned by the Automatic Fare Collection (AFC) gates at the metro stations to obtain entry to platforms. Gates are also being upgraded at all the metro stations across the city to have a QR code scanner along with its traditional ticket readers.

Commuters can continue to buy physical tickets/tokens and use plastic smartcards as they will remain in use along with the new online system.

READ | Bengaluru metro to increase frequency in non-peak hours. Details here

The report added that smartcard users who will upgrade to QR-code-based tickets will be given a five per cent discount. The new online method of buying tickets will soon be made available on other digital wallet platforms apart from the Namma Metro app, the report further stated.

ABOUT THE AUTHOR
Yamini C S
Yamini CS is a Senior Content Producer at Hindustan Times with nearly six years of experience in digital journalism. She is part of the India News desk, where she works on a wide range of stories cutting across civic issues, city-based developments, politics, governance, public policy, breaking news, trending topics, and international affairs that have an impact on India. Her role involves tracking fast-moving developments, verifying information from official and on-ground sources, and presenting news in a clear, accessible format for a digital-first audience. A significant part of her work includes handling live blogs during major news events, such as elections, court verdicts, political developments, civic disruptions, protests, weather-related alerts, and unfolding national or international incidents. Through live coverage, she focuses on timely updates to help readers follow complex stories as they evolve. Before moving to the broader India News desk, Yamini was associated with the Bengaluru desk at Hindustan Times, where she extensively covered urban governance, infrastructure, traffic and transport issues, weather events, public grievances, and civic administration in the city. This experience strengthened her grounding in city reporting and sharpened her focus on citizen-centric journalism. She began her career as a correspondent with Reuters after completing a postgraduate diploma in journalism from the Indian Institute of Journalism and New Media. Her early training instilled a strong emphasis on accuracy, sourcing, and news ethics, which continue to shape her reporting style. Outside of work, Yamini enjoys reading across genres, listening to music, and spending time with her family, which help her maintain balance in a fast-paced newsroom environment.Read More

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