Indian woman misses Italy train by a minute, gets free change: ‘India mein aisa hota?’
An Indian woman’s experience of getting a free train change in Italy after missing her train led to a debate online.
An Indian woman travelling in Italy shared how she missed a high-speed train by just one minute after its timing was changed. The railway staff then moved her to a later train for free, prompting her to compare the experience with train travel in India.

Her video has drawn mixed reactions online, with some users agreeing with her while others pointed out that train delays and disruptions can happen in Italy too.
Woman misses Italy train by one minute
The video was shared on Instagram by Garima Chauhan, who said she was in Naples and had booked a high-speed train to Florence. Her train was originally scheduled for 8:30 am but was moved forward to 8:20 am.
According to Chauhan, the railway company had sent them an email informing them about the change, but they missed it because the updated timing was not reflected on the app. As a result, they reached the station based on the original schedule and missed their train by just one minute.
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She said they then went to the railway office, expecting that they would either have to buy another ticket or pay extra to change their booking. However, the staff told them that an email had already been sent about the change and offered to move them to another train free of cost.
Their 8:30 am booking was changed to an 11 am train without any additional payment.
Watch the full video below:
‘India mein aisa hota?’
Sharing her reaction, Chauhan compared the experience with train travel in India.
“Ab aap hi batao, kya yeh India mein hota? Please tell me. India mein aisa karte ki bhaga dete, chalo. Nahi bhejte. India mein email nahi bhejte. India mein train pehle bhi nahi aati. India mein late aati hai ya phir kabhi-kabhi cancel hi ho jaati hai,” she said.
Her comments prompted a mixed response from viewers. One person wrote, “Let's step out of India for 10-15 days and criticise India.”
Another commented, “Sister, you have not faced train delays in Italy. You will forget all this.”
Some users said changing tickets in India could also be difficult. “Free mein kya, paise leke bhi change nahi karte, minnatein karni padti hain,” one comment read.
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Another user jokingly wrote, “India mein chaar baar chilla-chilla ke bolte taaki tumse miss na ho.”
“Kabhi nahi hota India mein,” another person commented.
The comments showed that people have very different experiences with public transport, depending on where they travel.
(Disclaimer: This report is based on user-generated content from social media. HT.com has not independently verified the claims and does not endorse them.)
ABOUT THE AUTHORVaishali KapilaVaishali Kapila is a Senior Content Producer at Hindustan Times Digital, where she covers internet culture, viral social media moments, human interest stories and workplace trends. She believes the best stories often come from ordinary experiences and everyday conversations. Through her stories, she aims to help readers understand not just what is trending, but why it matters. Vaishali has over five years of experience in digital journalism. Before joining Hindustan Times, she worked as a Sub Editor at NDTV, where she specialised in food and travel writing. Over the years, she has written and edited stories on recipes, nutrition, restaurants, destinations and travel trends, while building expertise in digital storytelling and audience-focused content. Today, her work spans topics including consumer issues, lifestyle, workplace trends and stories that reflect everyday life. She enjoys finding fresh angles, speaking with people and adding context that helps readers make sense of a story.Read More

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