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    Customer Support News

    ‘I won’t deliver’: Woman alleges delivery boy refused her parcel

    Woman claims delivery boy refused her parcel.
    Trending
    Updated 7 days ago

    How to choose a car insurance company in India

    Selecting the right car insurance is crucial. Evaluate insurers based on claims handling, customer service, and coverage to ensure they meet your needs.
    Genesis
    Updated 27 days ago

    ‘AI won’: Man says chatbot kept him waiting 20 minutes over ₹820 refund

    Customer claims AI chatbot failed to resolve his refund request.
    Trending
    Updated 32 days ago

    From ₹25,000 BPO job to Amazon: Hyderabad woman shares 7 key lessons

    A Hyderabad woman revealed seven lessons from her <span class='webrupee'>₹</span>25k per month BPO job that helped her crack Amazon.
    Trending
    Published 83 days ago

    Shrinking pay, sudden bans: Inside the challenges B’luru gig workers face

    Shrinking pay, sudden bans: Inside the challenges B’luru gig workers face
    India News
    Published 171 days ago

    IndiGo chaos at IGI: Flight snarls and missing luggage irk stranded passengers

    IndiGo chaos at IGI: Flight snarls and missing luggage irk stranded passengers
    Cities
    Updated 265 days ago

    Delivery agent injured in rain, company asks ‘Why did you accept order?’

    A delivery driver in Singapore was injured while delivering an order during rainfall (Representational image)
    Trending
    Updated 371 days ago

    McDonald's gets emotional over Snack Wrap's return in unusually long post

    McDonald's is officially bringing back Snack Wrap. Beloved menu item to return on July 10.
    World News
    Updated 449 days ago

    AI agents are doing the work of 100 employees, says Indian CEO in UAE

    Alok Kumar is the UAE-based co-founder and CEO of CozmoX.
    Trending
    Updated 492 days ago

    Zomato lays off 600 customer support staff as it increases AI use to cut costs

    The Gurugram-based company had hired as many as 1,500 employees under its Zomato Associate Accelerator Program (ZAAP) a year ago for customer support roles.
    Business
    Published 513 days ago

    World’s largest call centre uses AI to hide Indian accents

    Teleperformance is deploying AI to soften the accents of Indian agents.
    Trending
    Published 543 days ago

    HP intentionally made each customer wait 15 minutes on support calls. Here's why

    Hewlett Packard has reportedly revoked a controversial policy decision to make customers wait 15 minutes on support calls.
    Business
    Published 550 days ago

    Woman claims Blinkit delivery man ‘barged’ into her house over order issue

    A woman narrated an incident where a Blinkit delivery executive threatened her for flagging an undelivered order which was marked 'delivered'.
    Business
    Updated 551 days ago

    Swiggy Instamart responds after customer exposes underweight deliveries

    A Swiggy Instamart customer has accused the service of delivering vegetables well under the promised weight.
    Trending
    Updated 646 days ago

    Bengaluru woman's nightmarish Ola auto ride: ‘He stepped closer to me’

    Bengaluru woman shares harrowing experience with Ola auto driver, cops respond
    Cities
    Updated 777 days ago
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